Return Window

We accept returns within 30 days of delivery. Items must be unworn, unwashed, and with original tags attached. All returns must be initiated within this timeframe to be eligible for a refund or exchange.

How to Initiate a Return or Exchange

To start your return or exchange, please contact our Customer Service team at [email protected] with your order number and the item(s) you wish to return or exchange. We will guide you through the process and provide you with the return shipping instructions.

Return Shipping Costs

Return shipping fees are the responsibility of the customer unless the return is due to our error (e.g., wrong item shipped, defective product). In such cases, we will cover the return shipping costs and provide a prepaid return label.

Refunds

Once we receive and inspect your returned item(s), we will process your refund within 5–7 business days. The refund will be issued to your original payment method. Please note that original shipping charges are non-refundable.

Exchanges

If you wish to exchange an item for a different size or color, please contact us at [email protected]. Exchanges are subject to stock availability. If the requested item is unavailable, we will process a refund instead.

Return Conditions

To be eligible for a return, items must meet the following conditions:

  • Items must be unworn and unwashed
  • All original tags must remain attached
  • Items must be returned in their original packaging
  • Items must be free from any stains, odors, or damage

We reserve the right to refuse returns that do not meet these conditions.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery at [email protected] with your order number and photos of the item(s). We will resolve the issue as quickly as possible — whether that means sending a replacement or issuing a full refund including shipping costs.

Final Sale Items

Certain items may be marked as “Final Sale” and are not eligible for return or exchange. This will be clearly indicated on the product page at the time of purchase.

Processing Time

Returns are typically processed within 5–7 business days after we receive your package. You will receive an email confirmation once your refund or exchange has been completed. Please note that your bank or payment provider may take additional time to reflect the refund in your account.

International Returns

For international returns, return shipping costs and customs fees are the responsibility of the customer. We recommend using a trackable shipping method, as we are not responsible for items lost in transit during the return process.

Have Questions?

We’re here to help! Contact us at [email protected] and we’ll get back to you within 24–48 hours.